Shipping Terms and Pricing Policy

Price of Goods

All prices are quoted inclusive of Australian 10% Goods and Services Tax (GST). When you go through checkout, your invoice will show you the total price including GST.  A Tax Invoice will be provided (with GST amount listed) with your order.

Payment Options

We accept the following payment methods

• Paypal
• Paymate 
• Bank or personal cheque (order only processed after cheque clearance).
• Money order.
• Direct deposit.
• Payment on local pick-up.

Payment (or layby deposit payment) must be made within 7 days of purchase or goods will be returned to stock.  Please contact us if circumstances arise which may prevent you from paying within this time frame so that we can discuss options.

Out of Stock Policy

Our stock is constantly being updated and every attempt is made to ensure all advertised items are in stock. During busy times or due to a stock count error or a faulty item, we may not be able to supply the item purchased.  At that time, we will give you the option of:

• A full refund on the item not available.
• A credit for the item not available.
• Placing the item on backorder and waiting for new stock to arrive.

We will contact you should this situation arise to make your preferred arrangements.

Delivery Terms and Post & Handling (P&H) Charges

Upon receipt of the order and verification of payment, goods will be dispatched by Australia Post (within Australia) within three working days. International orders will be dispatched by customer’s preferred method of delivery.

Delivery and P&H charges for all purchases are as follows:

Orders Within Australia

For local customers, store pick-up is available by prior arrangement, and there is no shipping charge, regardless of the order size.  To pick up, arrangements should be made with Glitzybits Scrapbooking and Cardmaking prior to pick-up to ensure your order is ready, and to ensure someone will be available at your preferred time.  After hours pick-up is available.

Postage is charged according to the weight of the items purchased.  Each product has an individual postage charge, but this is combined when multiple items are purchased, providing significant savings.  Postage will be automatically calculated for you in your shopping basket. Base postage prices are as follows:

• Up to 250 grams - $5.95
• 250g - 500g - $6.95
• Over 500g – ranges upwards of $7.50 depending on location and weight of package.
• Orders over $100 in value are sent Free of Charge. 

Registered Post is an additional $2.90.  Express Post is an additional $2.00.
If you wish to have your items delivered by Registered Post or Express Post, please select this from the postage options. We do recommend insurance for any orders over $50, as Australia Post will not cover loss or damage above this amount for uninsured items.

Postage is FREE for all orders delivered within Australia over $100. This should automatically reflect on your invoice on checkout - please contact us if this does not occur.  For International orders, if your invoice shows up with free postage, this is incorrect, and a postage amount will need to be included for the delivery to be made. You will need to contact us should this occur to arrange a manual invoice calculation.

Orders Outside Australia

International orders will need to contact us for a postage quote.

If, at any time, you have concerns about the postage calculations on your order, please contact us and we will manually review the charges for you.

Minimum Order Amount

There is no minimum order amount.

Safe Delivery of Goods

Glitzybits Scrapbooking and Cardmaking will ensure all orders are securely packaged at time of sending and any damage in transit will be at the purchaser’s risk.  Glitzybits Scrapbooking and Cardmaking can arrange insurance should you wish to cover your risk.  Just select Registered Post on checkout and it will be added to your invoice.

True to Colour

Customers should be aware that the colour of images of papers and other products displayed on this site and viewed on your computer may not be exactly the same as for the actual product. We endeavour to display images in as true to actual colour as is possible but even then the image you see displayed on your screen may be different. If you are unsatisfied with the product you receive, see our refund policy for the steps you should take to have this matter rectified.

Cardstock and papers can vary from batch to batch.  If you are trying to match a colour that we stock for a specific task, please let us know and we can try to match it for you.